Time Zone in ServiceNow API Request


I found out that the time zone settings (e.g for due date) in ServiceNow API call is a bit tricky when trying to automate the change request creation in ServicerNow. Here is the rule that I figured out: If the account that is used for making the API request has time zone settings, then the … Continue reading Time Zone in ServiceNow API Request

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Automatically Update Jira Custom Field Content


I recently worked on a Jira Service Desk automation project. One of the requirements is to allow user to choose either Jira project or Confluence space from a dropdown list. This is how the custom field of 'Jira Project Picker' looks like. BTW, I have confirmed that Jira (7.12.3 ) system field project field could … Continue reading Automatically Update Jira Custom Field Content

Jira and Confluence Performance Monitoring Part Two


Continue with Jira and Confluence Performance Monitoring Part One, in this article I will explain a bit deeper how the Bot works which is most interesting part I think. First of all, you need to have a Bot that is hooked to your Slack. I wrote my own Bot based on Hubot (Nodejs Express Framework). When … Continue reading Jira and Confluence Performance Monitoring Part Two

Huggies – AWS Elastic Beanstalk Automation Tool


Huggies is a side project that I started when working for the NAPI team which pronounced as ['næpɪ], and that is why I named it as Huggies 😉 The team's environments are mostly on AWS Elastic Beanstalk. In general, Elastic Beanstalk is a good tool as it abstracts the complexicity of managing Elastic Load Balancer, … Continue reading Huggies – AWS Elastic Beanstalk Automation Tool

Code smartly to avoid exceed AWS request rate


Have your http calls ever been throttled by AWS? If not, congratulations! And if you are curious about what it looks like, here you go: Below is what AWS says about the EC2 request rate limits. The same principal applies to other AWS services, e.g Autoscaling group, in which I encountered the rate exceeded problem. … Continue reading Code smartly to avoid exceed AWS request rate

Run autoscaling group on spot instance in a smart way


Spot fleet is good, but it may not fit every use case. E.g you can not easily shutdown the non-prod environment with spot fleet, due to its scalable target only allows 1 - 3000. In some scenarios, running autoscaling group on spot instance is a better way to go. And essentially, it is all about the … Continue reading Run autoscaling group on spot instance in a smart way