We noticed that Jira startup time increased from 3+ mins to 20+ mins after a recent upgrade (7.10 to 7.12). After analysed a few restart relevant events in the logs, I found that there are some messages related to DB row migrations which were not there before the upgrade. Here is a example: 5/3/19 9:43:14.816 … Continue reading Jira takes long time to restart after upgrade
If you are seeing the above error in the Activity section of a Jira issue. Your Jira may have hit a Jira bug. Check this out - https://jira.atlassian.com/browse/JSDSERVER-5966 To confirm it, you can try: (1) Check the issue via API - https://<jira-server>/rest/api/2/issue/<issue-key>. (2) Search comment in the result, to see what you got there. In … Continue reading Error rendering ‘com.atlassian.jira.jira-view-issue-plugin:activitymodule’. Please contact your Jira administrators.
I recently worked on a Jira Service Desk automation project. One of the requirements is to allow user to choose either Jira project or Confluence space from a dropdown list. This is how the custom field of 'Jira Project Picker' looks like. BTW, I have confirmed that Jira (7.12.3 ) system field project field could … Continue reading Automatically Update Jira Custom Field Content
Since version 7.12, Jira allows owner to share edit rights for filters and dashboard. (Release notes) But it did not work for us after we upgraded Jira from 7.6.6 to 7.12.3. It turns out that the dark feature (com.atlassian.jira.sharedEntityEditRights.enabled) has to be enabled explicitly. How to: Go to https://<your-jira-dns>://secure/SiteDarkFeatures!default.jspaAdd com.atlassian.jira.sharedEntityEditRights.enabled into the dark feature list.
It is a known bug that UPM update causes JIRA Software and required bundled plugins to temporarily disable. We did not know know it until we experienced once in the production. A bad experience, but a good lesson to learn 😉 Interested to see how Jira looks like when it happens? Here you go:
You may see this message "You cannot edit this directory because you are logged in through it, please log in as a locally authenticating user to edit it." when you try to edit the directory settings in Confluence or Jira. I just found out there is a trick to get around this, right click the … Continue reading User Directory Setting Trick in Confluence and Jira
Similar to the Confluence Project Key Query Page, I created another page for querying the Jira Project Key. As the script sends a cross domain request from Confluence to Jira, the CORS has to be configured in Jira to allow it. This is how it looks, and here is source code.