If you get the java.lang.NullPointerException error page as above when you are trying to create a new issue, then most likely it has something to do with the Default Issue Type Scheme of your Jira. Follow the diagnoses steps in this knowledge base Jira server throws NullPointerException when creating new issues or changing project settings … Continue reading Creating new Jira issues throws java.lang.NullPointerException
We noticed that Jira startup time increased from 3+ mins to 20+ mins after a recent upgrade (7.10 to 7.12). After analysed a few restart relevant events in the logs, I found that there are some messages related to DB row migrations which were not there before the upgrade. Here is a example: 5/3/19 9:43:14.816 … Continue reading Jira takes long time to restart after upgrade
If you are seeing the above error in the Activity section of a Jira issue. Your Jira may have hit a Jira bug. Check this out - https://jira.atlassian.com/browse/JSDSERVER-5966 To confirm it, you can try: (1) Check the issue via API - https://<jira-server>/rest/api/2/issue/<issue-key>. (2) Search comment in the result, to see what you got there. In … Continue reading Error rendering ‘com.atlassian.jira.jira-view-issue-plugin:activitymodule’. Please contact your Jira administrators.
It is a known bug that UPM update causes JIRA Software and required bundled plugins to temporarily disable. We did not know know it until we experienced once in the production. A bad experience, but a good lesson to learn 😉 Interested to see how Jira looks like when it happens? Here you go:
We had a Bamboo incident the other day - lots of Bamboo agent went offline , and quite a few build plans have to wait in the queue for a long time. We checked the logs and saw something like "Agent could not access JMS invoker queue". JMS stands for Java Message Service which in … Continue reading Bamboo agent could not access jms invoker queue
It happened the other day that one user reported that he was unable to pull a docker image from an internal registry. So I tried from my laptop, it looked fine at the first beginning. There were a few downloading processed going on, but it threw the error unknown blob at the end. So I tried … Continue reading Error response from daemon: error unmarshalling content: unexpected end of JSON input
If you are seeing the error message 'The Atlassian Marketplace server is not reachable. Available application updates will not appear on this page." on the Jira Version & License page - https://jira.mycompany.com/plugins/servlet/applications/versions-licenses. Then you should check the following three places: Network Make sure your Jira box has a workable network. Run some ping or curl testings to … Continue reading Atlassian Marketplace server is not reachable