Creating new Jira issues throws java.lang.NullPointerException


If you get the java.lang.NullPointerException error page as above when you are trying to create a new issue, then most likely it has something to do with the Default Issue Type Scheme of your Jira. Follow the diagnoses steps in this knowledge base Jira server throws NullPointerException when creating new issues or changing project settings … Continue reading Creating new Jira issues throws java.lang.NullPointerException

Jira takes long time to restart after upgrade


We noticed that Jira startup time increased from 3+ mins to 20+ mins after a recent upgrade (7.10 to 7.12). After analysed a few restart relevant events in the logs, I found that there are some messages related to DB row migrations which were not there before the upgrade. Here is a example: 5/3/19 9:43:14.816 … Continue reading Jira takes long time to restart after upgrade

Error rendering ‘com.atlassian.jira.jira-view-issue-plugin:activitymodule’. Please contact your Jira administrators.


If you are seeing the above error in the Activity section of a Jira issue. Your Jira may have hit a Jira bug. Check this out - https://jira.atlassian.com/browse/JSDSERVER-5966 To confirm it, you can try: (1) Check the issue via API - https://<jira-server>/rest/api/2/issue/<issue-key&gt;. (2) Search comment in the result, to see what you got there. In … Continue reading Error rendering ‘com.atlassian.jira.jira-view-issue-plugin:activitymodule’. Please contact your Jira administrators.

Error response from daemon: error unmarshalling content: unexpected end of JSON input


It happened the other day that one user reported that he was unable to pull a docker image from an internal registry. So I tried from my laptop, it looked fine at the first beginning. There were a few downloading processed going on, but it threw the error unknown blob at the end. So I tried … Continue reading Error response from daemon: error unmarshalling content: unexpected end of JSON input

Atlassian Marketplace server is not reachable


If you are seeing the error message 'The Atlassian Marketplace server is not reachable. Available application updates will not appear on this page." on the Jira Version & License page - https://jira.mycompany.com/plugins/servlet/applications/versions-licenses. Then you should check the following three places: Network Make sure your Jira box has a workable network. Run some ping or curl testings to … Continue reading Atlassian Marketplace server is not reachable